A bit about me
Currently Working In London
I am currently working as a service designer at the London Borough of Hounslow. Our team is focused on bringing transforamtion and change to the organisation using service design methods.
A brief recap of how I got here
My journey as a designer starts shortly after making some regrettably tacky posters from high school plays, leading me into my undergrad degree at the School of Interactive Arts and Technology at SFU where I studied UX and UI design, and learned a great deal of random designerly things.
Moving out of university I started an internship turned part time role at the Burnaby Association for Community Inclusion as a service designer, working on new types of services for folks with cognitive disabilities.
During my final year I worked as a service design assistant with the Burnaby Association for Community Inclusion doing user research and designing new types of services for people with cognitive disabilities. The after graduating along side that role I started a similar position with with the Social Innovation Hub Project at Options Community Services. This project was looking at different ways to support newcomers to Canada, where we launched projects like weareHUH a digital platform and service model for building connections, practicing conversational English, and breaking down stereotypes along with a youth lead coop called Gen Connect where Punjabi speaking youth work to create intergeneration connection and build tech literacy skills.
I then moved to the UK to study Smart Cities and to bring together my design skills with my passion for urban spaces at the Universtiy of Plymouth in their Smart Urbans Futures MA. Here I had the chance to work with Dartmoor National Park to look at access to thier park and how technology and smart city ideals can play a role in that.
The things I love
I am all about cities, transit, and a better designed world that is more inclusive. I am excited by every day design, and the ways in which we can shape lives in simple ways by bringing thoughtful work and research into the design process.
I am also working to unpack my identity as a settler Canadian and to work and live in ways that bring forward accessibility, and help to bring anti-racist structures to life. I am in design to contribute to a more inclusive, exciting, and equitable world, and look for opportunists to continue to learn and grow in this area.
I am so drawn to public transport because to me its the personification of a sustainable, equitable and social space, that is shaped by design, good and bad. I hope to make sure we continue to have spaces where people can meet and interact, come together, and be empowered to live the lives they want to lead, free of barriers.